Privacy Policy

MarketFacts assigns high value to individual privacy. We are aware of the threats to your security and privacy on the internet. Please take a few moments to review the steps MarketFacts takes to ensure your privacy and security while giving you the best possible customer service as you use our website.

How and what personal information is collected?
We collect your personal information (e.g. your address, contact details, and credit card details) when you place an order with us or when you contact us about your subscription or our other services. When you place an order, we provide a secure (SSL, encrypted) connection and require you to submit only the information needed to complete and fulfil your order. This may include, but is not limited to, your name, credit card details, email address, mailing address and phone number. Only our authorized employees will have access to this information.

We conduct banner advertising on various websites where individuals put their details (First name, Last name, e-mail address and phone number). Information collected via these advertising campaigns is used to generate sales and gather useful marketing information. Our sales team makes direct-sales telephone calls to individuals who have shown their interest in our products and services via different banner advertisements with the objective of making sales. We call our existing subscribers to re-subscribe them to our services. By submitting their information, an individual agrees to the marketing and sales initiatives. We send e-mails to individuals who have shown interest in our products and services about services offered by us.

Cookies
Cookies are small files placed on your computer by a web page when you visit it. They can be used to store all sorts of useful information to make your next visit easier and more convenient, but some people are uncomfortable not knowing what information is in a cookie.MarketFacts website uses cookies only to compile statistics on the use of the various pages on our website (how many people visit each page and that sort of thing). We do not store or collect any personally identifiable information.

When we send you emails, we may include a web beacon to allow us to determine the number of people who open our emails. When you click on a link in an email, we may record this individual response to allow us to customize our offerings to you. Web beacons collect only limited information, such as a cookie identifier, time and date of a page being viewed, and a description of the page on which the Web Beacon resides (MarketFacts.ca).

Web Beacons can be refused when delivered via email. If you do not wish to receive Web Beacons via email, you will need to disable HTML images or refuse HTML (select Text only) emails via your email software.

Who can access my personal information?
Only authorized employees of MarketFacts have access to any information you provide. We may turn over any pertinent information to any law enforcement agency that has a demonstrable right and takes the proper steps to access it. MarketFacts, being a global company, may share your information with other service providers or third parties including MarketFacts business units in other geographies. They will protect your personal information in accordance with the privacy laws and will take all reasonable steps to ensure that the personal information is used for the same purposes for which we are authorized to use the personal information.

We may also, if necessary, provide your personal information to our lawyers, accountants, auditors and other third parties (such as but not limited to I.T. providers) who provide services to us or act on our behalf, for the purposes of giving effect to the services you request from us, or as necessary to conduct our business.Where your personal information is disclosed, we will ensure that the information is to be held, used or disclosed consistently with the federal and provincial privacy laws applicable therein.

If you inquire about one of your subscriptions, we may ask you to submit some additional information only to verify your identity. Remember, in this case we only ask you to confirm information you have already given us.

You have the right to contact us and ask what information we may hold about you. Before you can obtain access to any information held by MarketFacts about you, your identity will first need to be verified. A fee may also apply for such access.


What if some of the information held is incorrect?
We endeavor to keep all information about you updated. If any information held is incorrect, please contact us.

Consent to use and disclosure of your personal information
By subscribing to a MarketFacts service, you consent to receive news and offers related to your subscription or that may suit your interests by MarketFacts or by other related companies. On occasion, MarketFacts may use your mailing address for direct marketing purposes. If at any time you do not wish your mailing address to be used for direct marketing or receive news and offers from carefully selected organizations, please contact us directly by email, post or phone. It is a requirement that all newsletters, updates and special reports be sent electronically. If you no longer wish to receive these services, you may cancel your subscription at any time.

Affiliates and Related party- MarketFacts may share your information with our parent company, subsidiaries, affiliates and other business verticals. This means that once you provide us with information, any one of our related parties may use your information including for marketing purposes, pursuant to the terms of this Privacy Policy. MarketFacts may also allow banner advertising for its affiliates, related parties and other business verticals, the contents of such advertising will be governed by their respective terms and condition, privacy policy and disclaimer which may vary from the MarketFacts Policy. We will never share or sell your email address to third parties for marketing purposes. We may occasionally send you advertisements but they will come from or be related to the e-letter where you signed up.

Our email marketing is permission based. If you received a mail from us, it is because you are a client or have otherwise consented to the terms of this privacy policy. You may unsubscribe at any time by post, by phone, or by clicking the unsubscribe link at the bottom of each email.

Personal information and data security
MarketFacts ensures all data collected is protected and secure against unauthorized access, alteration or deletion. Any data you submit to us through an online order form is transferred to us via a Secure Sockets Layer – an encryption protocol – and is kept in databases that cannot be accessed from outside our firewall. Our firewall is a mechanism that prevents access to our servers by anyone outside of the company.

The MarketFacts website and e-mails may contain links to third party websites. Should you choose to click these links please be aware that our privacy policy will no longer apply. Please read and understand the privacy policy of the third-party website before continuing further.

Collection and Use of Personal Information
We collect the following personal information from you: Contact Information such as name, email address, mailing address, phone number;Unique Identifiers such as username, account number, password;Preferences Information such as product wish lists, order history, marketing preferences.
As is true with most websites, we automatically gather information about your computer such as your IP address, browser type, referring/exit pages, and operating system.

We use this information to:
Send you an order confirmation
Send you requested product or service information
Send product updates or warranty information
Respond to customer service requests
Administer your account
Send you a newsletter
Send you marketing communications
Respond to your questions and concerns
Improve our Website and marketing efforts
Conduct research and analysis
Display content based upon your interests
To comply with our legal obligations and protect our legal rights, including, without limitation, to comply with record-keeping and reporting.
Your Rights

You can ask us to:
– provide a copy of your personal information;
– correct your personal information;- erase your personal information but we will only honor such request where this policy otherwise permits us to do so; and
– restrict processing of your personal information.

You can also object to some processing of your personal information, including in relation to direct marketing and where we process your information for research purpose. If you want to exercise any such right, kindly contact us at privacy@MarketFacts.ca

Updates to our privacy policy
MarketFacts reviews and updates this privacy policy as needed. Please check regularly for updates.

If you have any questions regarding our Privacy Policy, you can reach Privacy officer at privacy@MarketFacts.ca

All rights reserved. No portion of this website may be reproduced, copied or in any way reused without the written permission of MarketFacts Canada Advisory Services Inc.

Disclaimer
MarketFacts Canada Advisory Services Inc. is authorized to provide general advice only. The information on this site does not consider any of your investment objectives, financial situation and any particular needs of any person. Before you decide about whether to acquire a financial product, you should obtain the product disclosure statement from the product issuer. You should consider the appropriateness of advice considering your own objectives, financial situation and needs and seek independent financial advice before making any financial decisions